Privacy Policy
How Moerat Media (Pty) Ltd handles personal information collected through this website.
Last updated: 27 October 2026
Who is responsible for your information?
Moerat Media (Pty) Ltd is responsible for the personal information collected through moeratmedia.com. This notice explains how we use information when you browse this corporate website, contact our team or leave a comment.
Our group’s brand websites and services may collect information for different purposes. Please read the privacy notice on the relevant website when you visit it.
Information we collect
When you use our enquiry form, we collect your name, email address, selected enquiry type and message. You may also provide your company name. We receive the information you choose to send when you email us directly.
Our website and hosting systems may record technical information such as your IP address, browser, device, requested pages and access times for operation, security and troubleshooting.
If you leave an article comment, we collect the information entered in the comment form and technical details used to help identify spam. Your approved comment and displayed name may be public; your email address is not displayed with the comment.
Why we use your information
We use enquiry information to respond to your message and discuss performance marketing, brand partnerships, investments or commercial collaboration. Relevant records may be retained to manage that relationship, maintain our business records and address enquiries or disputes.
We process information where needed to respond to your request, take steps towards an agreement at your request, operate and protect our website, meet a legal obligation, pursue a lawful business interest, or with consent where required. Please provide only information relevant to your enquiry.
Enquiries and marketing
Sending a website enquiry does not subscribe you to a marketing mailing list. If we communicate with you for a separate marketing purpose, we will follow the consent and objection requirements that apply. You can ask us to stop direct marketing communications at any time.
Who may receive your information
Information may be accessed by team members handling your enquiry and by service providers supporting website hosting, email delivery, maintenance and security. We may also disclose relevant information to professional advisers or authorities where necessary and lawful.
We do not publish website enquiry details. A referral to a group brand or commercial partner will be limited to what is relevant to your request and handled on an appropriate lawful basis.
Storage, security and retention
Enquiries are stored in the website’s form records and sent to our business email for follow-up. We use appropriate, reasonable technical and organisational measures to protect information, and review access and handling as part of our website operations.
We retain personal information for as long as reasonably needed for the purpose for which it was collected, the related business relationship, applicable record-keeping duties or the resolution of a matter. Information that is no longer needed should be deleted or anonymised, subject to lawful retention requirements.
Where a service provider processes information outside South Africa, the transfer must meet the safeguards required by applicable data-protection law.
Cookies and external websites
WordPress and website features may use cookies for administration, security and comment preferences. You can review and remove cookies through your browser; restricting essential cookies may affect some website functions.
Brand links and social links, including YouTube, LinkedIn, Facebook and Instagram, take you to separate websites with their own privacy practices. The reach map is served as part of this website and does not require access to your device location or an external map service.
Children’s information
This corporate website is intended for business enquiries. For youth coaching, fitness programmes or related registrations, contact the relevant brand and review its privacy information before providing a child’s personal details.
Your choices and rights
Subject to applicable law, you may ask to access or correct your personal information, request deletion or restriction where appropriate, object to relevant processing, or withdraw consent where processing relies on consent. Withdrawal does not affect processing that was lawful before withdrawal.
Email info@moeratmedia.com with “Privacy request” in the subject and explain what you need. We may verify your identity before responding to a request involving personal records.
You may also lodge a complaint with the Information Regulator of South Africa. Its website explains the current complaint procedure.
Contact and updates
Moerat Media (Pty) Ltd
Email: info@moeratmedia.com
Business/postal address: [Street address], [City], [Postal code], South Africa
We may update this notice when our website or information-handling practices change. The date below identifies the latest version.